Privacy policy
Last updated: September 1, 2026
This Privacy Policy explains how House of Ayurveda (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit houseofayurveda.us, place an order, contact us, or otherwise use our services.
Personal Information We Collect
Depending on how you interact with our website, we may collect:
- Your name, billing address, shipping address, email address, and telephone number
- Order, transaction, return, and refund information
- Payment-related information processed securely by our payment providers
- Account information, if you create a customer account
- Communications you send to our customer-support team
- Device information, IP address, browser type, and website activity
- Cookie, analytics, and advertising information
- Marketing preferences and interactions with our advertisements
We do not directly store complete credit or debit card details. Payments are processed through third-party payment providers.
How We Use Your Information
We may use personal information to:
- Process, fulfill, and deliver orders
- Process payments, returns, refunds, and exchanges
- Communicate order confirmations and shipping updates
- Provide customer service
- Maintain and improve our website and services
- Personalize your shopping experience
- Detect fraudulent, unauthorized, or illegal activity
- Send promotional communications when permitted
- Measure advertising and website performance
- Comply with legal, tax, and regulatory obligations
- Enforce our policies and protect our legal rights
Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze traffic, prevent fraud, and measure advertising performance.
You may manage cookies through your browser settings or any cookie-consent tool available on our website. Disabling certain cookies may affect website functionality.
How We Share Personal Information
We may share necessary personal information with:
- Website-hosting and e-commerce platform providers
- Payment processors
- Warehouses, fulfillment partners, and shipping carriers
- Customer-service and email providers
- Analytics and advertising partners
- Fraud-prevention and security providers
- Professional advisers, such as accountants, insurers, and legal advisers
- Government authorities when required by law
We may also disclose information in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.
We do not sell personal information for money. However, certain advertising or analytics activities may be considered “sharing” or “selling” under some U.S. state privacy laws.
Advertising and Marketing
With your permission or where legally allowed, we may send promotional emails about products, offers, and updates. You may unsubscribe at any time by using the unsubscribe link in an email or contacting us.
Even after unsubscribing from marketing, you may continue to receive non-promotional communications relating to orders, transactions, or customer-service requests.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal exceptions
- Receive a portable copy of certain information
- Opt out of targeted advertising or the sale or sharing of personal information
- Limit certain uses of sensitive personal information, where applicable
- Withdraw consent where processing is based on consent
- Appeal a decision regarding a privacy request
- Exercise your rights without receiving discriminatory treatment
To submit a privacy request, email info@houseofayurveda.us with the subject line “Privacy Request.”
We may need to verify your identity before processing a request. An authorized agent may submit a request on your behalf when permitted by law, but we may require proof of authorization.
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended, including the rights to know, access, correct, or delete personal information and to opt out of its sale or sharing.
Where legally required, we will also recognize valid opt-out preference signals, such as Global Privacy Control. To request an opt-out, contact us at info@houseofayurveda.us or use any “Do Not Sell or Share My Personal Information” option provided on our website.
We will not discriminate against you for exercising an applicable privacy right.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and delete it when appropriate.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties. Please review their policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal obligations. The revised policy will be posted on this page with an updated revision date.
Contact Us
For privacy questions or requests, contact us:
Email: info@houseofayurveda.us
Phone: +1 (202) 555-0147
Address: 123 Fictional Avenue, Exampletown, CA 90000, USA